Refund policy

Our Promise

Usame Electronics is committed to offering the best services, expert advice, and convenience to our valued customers. We strive to be the trusted partner for all your technology needs. Our products are offered at highly competitive prices. If you are not fully satisfied with your purchase, we offer assistance with exchanges, returns, and refunds to ensure you have a hassle-free experience.

Returns Policy

At Usame Electronics, we believe in 100% returns and refunds for our products. To initiate a return, the following conditions must be met:

  • The product must be unwashed, unused, and in its original, perfect condition.

  • The purchased product must include its original tags, accessories, user manual, warranty card, and any freebies provided.

  • The product should be returned in its undamaged and original packaging.

If the returned product does not meet these conditions, we reserve the right to return it to you.

Reasons for Return

  • The purchased product is damaged, broken, or malfunctioning.

  • Incorrect or incomplete products have been delivered.

  • You wish to exchange the purchased product for another brand.

Refund Policy

Usame Electronics has the following rules regarding refunds:

  • Within 10 days: The full refunded amount will be issued based on the purchase price.

  • After 10 days: The refund amount will be subject to market conditions.

    • If the market price has decreased, the refunded amount will be reduced accordingly.

    • If the market price has increased, the refunded amount will remain the same as at the time of purchase.

Any product(s) purchased from Usame Electronics can be exchanged at any time, subject to the condition, attached documents, and original packaging.

For more information, visit our website at usamaelectronics.pk.