Terms & Conditions

   

Welcome to Usama Electronics


 

   
     

Welcome to Usama Electronics (“we,” “our,” or “us”). By accessing or purchasing from        www.usamaelectronics.com        or visiting any of our physical branches, you agree to comply with and be bound by the following Terms and Conditions.

   
   
     

1. General Information

     

Usama Electronics operates three physical stores in Lahore and an online platform offering a wide range of electronics and home appliances from leading brands.        By using our website or services, you agree to these Terms & Conditions and our Privacy Policy.

   
   
     

2. Products & Availability

     
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  • We strive to keep all product information, images, and prices accurate and up-to-date. However, errors may occur.
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  • Product availability may vary between stores and online.
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  • We reserve the right to change, update, or discontinue products without prior notice.
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3. Pricing & Payment

     
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  • All prices are inclusive of applicable taxes unless stated otherwise.
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  • Prices may vary between our online store and physical outlets.
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  • We accept payments via cash, bank transfer, debit/credit cards, and approved online gateways.
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  • We reserve the right to cancel orders due to pricing errors or payment issues.
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4. Orders & Delivery

     
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  • Orders placed online are subject to confirmation and stock availability.
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  • We offer delivery across Lahore and selected areas in Pakistan.
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  • Delivery times may vary depending on the product type and location.
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  • Customers must provide accurate delivery details to avoid delays.
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5. Returns, Refunds & Warranty

     
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  • Products can be returned or exchanged within 7 days if unused and in original packaging with a valid receipt.
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  • Some products (e.g., trimmers, installed appliances) are not eligible for return due to hygiene or installation constraints.
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  • Warranty coverage is as per the manufacturer’s policy. We assist with warranty claims but are not responsible for manufacturer decisions.
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6. After-Sales Service

     

We pride ourselves on excellent after-sales service. Support is available for installation, maintenance, and warranty assistance as per brand policy.

   
   
     

7. Corporate & Bulk Sales

     

We offer customized solutions for corporate and institutional clients. Separate contracts may apply for bulk or special orders.

   
   
     

8. Sponsorships & Partnerships

     

Usama Electronics is a proud partner of the Alfatah Group and has sponsored major marketing and sporting events including the PSL.

   
   
     

9. Limitation of Liability

     

Usama Electronics will not be held liable for indirect, incidental, or consequential damages arising from product use or website access. Product warranties and performance are governed by respective brands.

   
   
     

10. Changes to Terms

     

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website, and continued use constitutes acceptance of such changes.

   
   
     

11. Contact Us

     

For inquiries or support, reach out to us at:

         
 

 

    © 2025 Usama Electronics. All rights reserved.